Respecting your privacy is of great importance to us at Piece925.
When you register on our site, you will be asked to submit some personal information, such as your name, contact information and credit card information.
Piece925 will safeguard your personal information and will never sell, transfer, rent or trade your information to any unauthorized third party.
The personal information will be used only for order confirmations, shipping, updates and for customer service.
Disclosure — Piece925 reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property and rights of Piece925.
Email marketing (if applicable): with your permission, we may send you emails about new updates such as our store, new products etc.
THIRD-PARTY SERVICES
In general, the third-party providers used by Piece925 will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.
PRIVACY POLICY CHANGES
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Delivery
It take 1-14 business days* to procced an order.
Delivery option:
(אנחנו עוד לא יודעים, לפי המדיניות של חברת השליחויות – נא להשלים דחוף)
*Israeli business days are Sunday-Thursday.
Returns
Exchanges and returns can be made up to 14 days after receiving your online order.
Any damaged jewel can not be the subject of a refund. To recall any personalized jewel can not be the subject of a refund or an exchange.
You have up to 14 business days after receiving your online order to submit your return request. Our in house team will assess the request (based on return eligibility).
Items should be returned in their original packaging only.
Once your package is received in our studio, please allow 5 business days for processing and review. Once approved, you will receive an email confirmation.
By choosing store credit*- your credit will be updated automatically and immediately.
By choosing a refund – Your refund will then take place within 2 to 3 days.
